Privacy Policy

According to the new European Regulation on Personal Data Protection, we have updated our Privacy Policy. In this website we respect and take care of the personal data of the users. As a user you should know that your rights are guaranteed.

It should be noted that this Privacy Policy may vary depending on legislative or self-regulatory requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any form of any of its contact forms where personal data is collected.

Relocate Consulting 2000 S.L. has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE).

Responsible for the processing of your personal data

– Identity of the Responsible Party: Relocate Consulting 2000 S.L.
– CIF: B64051774
– E-mail: help@relocateconsulting.com
– Address: Balmes, 152 7º 2ª 08008 Barcelona

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data you send us through the forms on the web, will receive the treatment of data of “Web users and subscribers”. For the processing of user data, we implement all technical and organizational security measures established in the current legislation.

Principles we will apply to your personal information

In processing your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:
– Principle of lawfulness, fairness and transparency: we will always require your consent to the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.
– Data minimization principle: we will only request data that is strictly necessary in relation to the purposes for which we require it.
– Principle of limitation of the storage period: the data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, we will inform you of the corresponding storage period, in the case of subscriptions, we periodically review our lists and delete those records inactive for a considerable time.
– Principle of integrity and confidentiality: your data will be treated in a way that ensures adequate security of personal data and guarantees confidentiality. We take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

How did we obtain your data?

The personal data we process comes from:
– Contact form
– Account registration form
– Face-to-face sales visits
– Direct calls

What are your rights when you provide us with your data?

The persons concerned have the right to:
– Request access to personal data relating to the data subject
– Request its rectification
– Request its removal from our database
– Request the limitation of its processing
– Oppose its processing

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. Relocate Consulting 2000 S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As a data subject, you have the right to receive the personal data concerning you, which you have provided to us and in a structured, commonly used and machine-readable format, and to transmit them to another data controller when:
– The processing is based on consent
– The data have been provided by the data subject.
– The processing is carried out by automated means.

Data subjects shall also have the right to effective judicial protection and to file a complaint before the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

For what purposes do we process your personal data?

When a user connects to this website to send an email to the owner, fill out a contact form or event form, is providing personal information that is responsible Relocate Consulting 2000 S.L. That information may include personal data such as your IP address, name, physical address, email address, phone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by www.relocateconsulting.com, only as described in the Legal Notice and in this Privacy Policy. In Relocate Consulting 2000 S.L. there are different systems to capture personal information and we treat the information provided by the interested persons with the following purpose for each capture system (forms):
– Contact form: In this case, we request the following personal data: Name and surname, E-mail, Prefix and telephone number, Location, Country and comment, to manage the list of subscriptions, send newsletters, promotions and special offers, provided by the user when sending the form.
– Account registration form: We ask for username, email, password, shipping address and billing address to manage the registration and purchase. You will be asked for contact and payment information. There are other purposes for which we process your personal data: To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects. We also collect other non-identifying data that is obtained through some cookies that are downloaded to the user’s computer when browsing this website that we detail in the cookies policy.

In accordance with the provisions of the European General Data Protection Regulation (RGPD) 2016/679, Relocate Consulting 2000 S.L. will be responsible for the processing of data corresponding to web users and subscribers. Relocate Consulting 2000 S.L. does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. It will always be done with the strictest security standards.

Sending e-mails for contact purposes

A special case of data processing in Relocate Consulting 2000 S.L., refers to the e-mail messages that users send in order to contact our company to ask questions about our products. Although there is a data collection form, for contact purposes, users can also send e-mail messages. For this purpose, Relocate Consulting 2000 S.L. uses the email system Gmail (Google). The messages of the users for this purpose are stored in the Gmail account of Relocate Consulting 2000 S.L. and the corresponding data (email and name) under the privacy policy of Google. The data stored in the Gmail account is neither transferred nor shared with anyone; and you can exercise your legal rights, as specified in this privacy policy.

Legitimation for the processing of your data

The legal basis for the processing of your data is: consent. To contact or send forms on this website, consent to this Privacy Policy is required. The prospective or commercial offer of products and services is based on the consent requested.

Data category

The categories of data processed are identification data. No specially protected categories of data are processed.

How long will we keep your data? The personal data provided will be kept:

Until the interested party requests its cancellation.

To which recipients will your data be communicated?

Many tools we use to manage your data are contracted by third parties. To provide services strictly necessary for the development of the activity, www.relocateconsulting.com, shares data with the following providers under their corresponding privacy conditions:
Google Analytics: a web analytics service provided by Google, Inc. a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help www.relocateconsulting.com analyze how users use the website. The information generated by the cookie about your use of www.relocateconsulting.com will be transmitted to and stored by Google on servers in the United States. The IP address is anonymized, so it will not be collected by Google.
Gmail. This service stores messages sent by users for contact purposes.

Navigation

When browsing www.relocateconsulting.com non-identifiable data may be collected, which may include IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Non-identifiable data also includes data related to your browsing habits through third-party services. This website uses the following third-party analytics services:
– Google Analytics: We use this information to analyze trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole.

Data secrecy and security

www.relocateconsulting.com is committed to the use and processing of personal data of users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current legislation on data protection.

This website includes an SSL certificate. This is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted. www.relocateconsulting.com can not guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

With respect to the confidentiality of processing, Relocate Consulting 2000 S.L. will ensure that any person who is authorized by us to process the client’s data (including its staff, collaborators and service providers), will be under an appropriate obligation of confidentiality (whether a contractual or legal duty).

When a Security Incident occurs, upon becoming aware of it Relocate Consulting 2000 S.L. shall notify the Client without undue delay and shall provide timely information related to the Security Incident as it becomes known or when reasonably requested by the Client.

Accuracy and veracity of the data

As a user, you are the only responsible for the veracity and correctness of the data that you send to www.relocateconsulting.com exonerating Relocate Consulting 2000 S.L., of any responsibility in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact form or Courses and Events.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the processing thereof by Relocate Consulting 2000 S.L. in the manner and for the purposes stated in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by communicating it to Relocate Consulting 2000 S.L. in the terms established in this Policy for the exercise of ARCO rights. This revocation will not be retroactive in any case.

Changes in the privacy policy

Relocate Consulting 2000 S.L. reserves the right to modify the present policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, Relocate Consulting 2000 S.L. will announce in this page the changes introduced with reasonable advance of their implementation.

Commercial mailings

In accordance with the LSSICE, www.relocateconsulting.com does not engage in SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user.

In accordance with the provisions of Law 34/2002 of Services of the Information Society and electronic commerce, www.relocateconsulting.com undertakes not to send commercial communications without properly identifying them.